Business System Analyst stream 4 B.6 - Level 3

This procurement has been set aside under the federal government's Procurement Strategy for Indigenous Business (PSIB). In order to be considered, a business must certify that it qualifies as an Indigenous business as defined under PSIB and that it will comply with all requirements of PSIB. The Department of National Defence (DND) has a requirement to develop a strategic digital transformation plan for Director Enterprise Architecture Application Services (DEAAS) to digitally transform defence, modernize digital foundations, accelerate delivery, enable pan-domain capabilities, implement cloud, artificial intelligence, and data strategies to enhance strategic partnerships and interoperability. As part of this initiative, DND has a requirement to provide ServiceNow support to an L1 organization. A Business System Analyst services are needed to translate complex business requirements into actionable ServiceNow capabilities, ensuring alignment with organizational objectives and best practices.